CALIFORNIA CONTACT NOTICE
GENERAL QUESTIONS: If you have any general questions about your insurance, you
may contact the Insurance Company by:
CALLING:
1-800-421-0344 (Customer Information Call Center)
-OR-
WRITING TO:
Unum Life Insurance Company of America
2211 Congress Street
Portland, Maine 04122
COMPLAINTS: If a complaint arises about your insurance, you may contact the
Insurance Company by:
CALLING:
(Compliance Center Complaint Line)
Toll free: 1-800-321-3889, Option 2
Direct: 207-575-7568
-OR-
WRITING TO:
Deborah J. Jewett, Manager, Customer Relations
Unum Life Insurance Company of America
2211 Congress Street
Portland, Maine 04122
WHEN CALLING OR WRITING TO THE INSURANCE COMPANY, PLEASE
PROVIDE YOUR INSURANCE IDENTIFICATION NUMBER.
If the Summary of Benefits or Certificate of Coverage was issued or delivered by an
agent or broker, please contact your agent or broker for assistance.
You also can contact the California Department of Insurance. However, the California
Department of Insurance should be contacted only after discussions with the Insurance
Company or its agent or other representative, or both, have failed to produce a
satisfactory resolution to the problem.
Department of Insurance
Consumer Communications Bureau
300 South Spring Street - South Tower
Los Angeles, California 90013
Toll Free Hotline Telephone Number: 1-800-927-4357
Local Telephone Number: 213-897-8921
Fax: 213 736-2562
Office Hours: 8:00 a.m. - 5:00 p.m.
This form is for contact information only, and it is not to be considered a condition for
the Summary of Benefits.
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